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Terms & Conditions

Last Updated: [1-Oct-2025]

1. Introduction

By accessing or using our services, website, or store management solutions, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding. If you do not agree, you may not use our services.

2. Services Provided

We offer services including, but not limited to:

  • E-commerce store setup and management

  • Website development and maintenance

  • Marketing, branding, and consultation services

All services will be provided as per the agreed plan, timeline, and pricing.

3. Client Responsibilities

Clients agree to:

  • Provide accurate information and required documents on time

  • Make timely payments

  • Maintain access to their accounts (Amazon, Walmart, Shopify, etc.)

  • Comply with platform policies (Amazon, Walmart, Etsy, etc.)

4. Payments & Refunds

  • All payments must be made as per the agreed schedule.

  • Service fees are non-refundable once work has commenced.

  • Any additional services requested outside the agreed scope will incur extra charges.

5. Results & Guarantees

We strive to deliver the best possible results; however:

  • We do not guarantee specific sales, profits, or performance, as these depend on market conditions and platform policies.

  • Clients are responsible for their platform compliance and account health.

6. Account Access & Confidentiality

  • All client information and account data will be kept strictly confidential.

  • We may require access to client accounts solely for service-related purposes.

  • Clients must not share internal strategies or proprietary methods without permission.

7. Termination of Services

Services may be terminated if:

  • Client violates policies or delays payments

  • Mutual agreement between client and service provider

In case of termination, all outstanding dues must be cleared.

8. Limitation of Liability

We are not responsible for:

  • Account suspensions, marketplace penalties, or platform policy changes

  • Losses due to third-party actions, platform outages, or unforeseen events

9. Intellectual Property

Any content, designs, or strategies created by us remain our intellectual property unless transferred in writing.

10. Contact & Support

For any issues or support, clients may contact us through official communication channels provided at the time of agreement.